This policy describes what personal data — collects through finckon.com and in the course of its work, why it does so, and the choices and rights you have.
1.Controller
—, company number —, —, is responsible for the personal data described in this policy. Questions can be sent to [email protected].
2.Data we receive
Details you choose to send through the enquiry form or by email — such as your name, email address, company and message — and limited technical data from your visit, including IP address, device and browser type, and pages viewed.
3.How we use it
To reply to your enquiry, prepare proposals, deliver and invoice services, keep the site secure and understand, in aggregate, how the site is used.
4.Lawful grounds
We rely on steps taken at your request before entering a contract, performance of a contract, our legitimate interest in running and improving the business, your consent for optional analytics, and legal obligations such as accounting rules.
5.Cookies
Strictly necessary cookies keep the site working. Analytics cookies are set only if you accept them, and you can change your choice at any time through your browser settings.
6.Service providers
We use carefully chosen providers for hosting, email, analytics and accounting. They process data only on our instructions and under written agreements. We do not sell personal data.
7.International transfers
If data is processed outside Gibraltar or the European Economic Area, we use recognised safeguards such as adequacy decisions or standard contractual clauses.
8.How long we keep it
Enquiries that do not lead to work are deleted within two years. Client records are kept for the length of the engagement and afterwards for as long as tax and legal rules require.
9.Your rights
You can ask to access, correct or delete your data, restrict or object to its use, receive a copy in a portable format, or withdraw consent. Send requests to [email protected]; we respond within one month.
10.Security
Access to personal data is limited to people who need it, data is encrypted in transit, and providers are reviewed before we use them.
11.Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Gibraltar Regulatory Authority or your local data protection authority.